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Gallery

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Trading terms


Seller

ATELJES - Gallery Jes Nordby
v/ Jes Nordby
Stenderupvej 125
6092 Sønder Stenderup
Denmark
E-mail: jes@jesnordby.com
Tel.: +45 7557 1475
CVR: DK 15077336
 

Personal information

No personal information recorded on Jes Nordby´s Art-Shop will never be transferred, sold or made available to third parties. All information is stored safely and is accessible only to trusted employees of Jes Nordby´s Art Shop.
In connection with electronic payment, a secure encrypted method will be used.
During a purchase we ask for your name, address, telephone number and e-mail address.
These informations are used exclusively for processing your order. The information is transmitted and stored electronically in encrypted form and stored for 5 years, see. accounting law. The "contract" (contract) is not stored in Jes Nordby´s Art-Shop in a way so that later you can log in and view/change status.
You can also optionally have your email address included on a mailing list with Jes Nordby´s Art-Shop, so as to continuously receive news and other information from Jes Nordby´s Arts Shop. This service can always be subscribed and unsubscribed as you wish.
As registered with Jes Nordby´s Art-Shop by the Personal Data Act you always have the right to object to the registration and to have access to the information which we hold about you. This you get by contacting Jes Nordby Art-Shop either on tel.: +45 7557 1475 or via e-mail.
Based on any objections we make deletions to the extent desired.
 

Order

Orders made in Jes Nordby´s Art-Shop must be of minimum 16 USD. (US dollars).
For graphics on canvas, graphics, sculptures and gift cards, VAT 0%.
For posters and art cards the prices are incl. 25% VAT. inside EU.
For posters and art cards, 0% VAT. outside EU.
 

Purchase

Find the desired product.
Getting the product in the shopping cart by clicking the icon "Buy".
Then you can continue your search, if you want to buy more.
You can always see what you bought in the "basket" and here you can also make corrections, either by deleting the item on the "Delete" button or by changing the number of items by clicking on the + or - box. You can also delete the entire content on the "Delete All" button.
You always have the possibility to go back and buy more, without changing the content of what you have already purchased.
Once you have finished buying, go to checkout by clicking the "Order" button. Then you need to enter customer information and any other delivery address.
Click "Continue".
On the next screen, choose payment method and shipping.
Click "Continue".
On the screen is a collection of the order and the data you have entered. You must now confirm that I have read the terms and conditions and to accept the order by clicking on "Approve Order". If you leave the page before the purchase transaction is not completed.
This will take you to the credit card payment, where you can enter your credit card number, security code and expiration month/year. Then click "Accept".
Once the payment is completed you will see the order confirmation on the screen. We recommend printing this page for documentation. The system also immediately sends you an order confirmation on the email address you provided under customer information.
 

Payment

Currency
Trade in USD (US dollars).
 

Credit cards

Jes Nordby´s Art-Shop accepts payment by credit card: Visa, Visa Electron, MasterCard, Maestro and JCB. Payment will be debited to your account once the item is shipped.
In order to execute your order, it is necessary to know your name, email address, mailing address and credit card details.
Jes Nordby´s Art-Shop encrypts all information with the SSL (Secure Socket Layer) protocol. This means that unauthorized persons can not read your card number or other information during the transaction with PBS.
 

Delivery

Delivery time outside Denmark.
You will, under normal circumstances, receive your items 8 - 14 days after we have received your order.

We will send you an email at the date of shipment.
 

Shipping

Jes Nordby´s Art-Shop provides delivery with Post Denmark. Timely delivery outside Denmark requires however that Post Denmark complies with the day to day delivery. Jes Nordby Art-Shop can not be held responsible for delays in Post Denmark. In case of very late or outright defaulted supplies, Jes Nordby´s Art-Shop will forward a new delivery without charge. This only applies to stock items. Missed deliveries that are not stock, you will get the purchase price refunded.

Shipping costs:
All items are delivered to prices depending on weight.

Shipping Method:
Posters, art cards and gift cards will be shipped by Post Denmark by parcel post with delivery.
Unframed graphics and sculptures will be shipped by Post Denmark by parcel post with delivery.
Framed graphic on canvas will be shipped by Post Denmark by parcel post with delivery.​
 

Cancellation

There is 14 days return policy on the product from the day they are received. If you choose to cancel a purchase, you must return the item in the same condition with the same packaging as you received it. Returns must be sent to the Gallery Jes Nordby - Stenderupvej 125 - 6092 Sdr. Stenderup, Denmark. Special offers and gift cards can not be returned.
The cost for the return, you must bear. Goods sent to us by COD is not received. Once we have received the product and accepted it, the product's purchase price will be refunded (excl. Shipping) to your account.
 

Warranty

Jes Nordby´s Art-Shop provides 2 years warranty by purchasing laws, covering manufacturing and material defects, identified by normal use. The warranty does not cover defects or damages, directly or indirectly  caused by improper operation, poor maintenance, violence or tampering. The complaint about defects which should be detected by normal examination of the goods, must be notified Jes Nordby´s Art-Shop within a reasonable time. The product can be returned for repair, replacement or by appointment if necessary credit. In connection with complaints Jes Nordby´s Art-Shop pays shipping costs to a reasonable extent. Any damage to the packaging occurred during transport must always be instituted against the post office upon receipt of the item.
 

ODR - online complaint resolution

http://ec.europa.eu/odr

By defect, or completely missed deliveries please contact:
Gallery Jes Nordby, Stenderupvej 125, 6092 Sdr. Stenderup, Denmark.
Tlf. +45 7557 1475 or via email jes@jesnordby.com

Prices are subject to input errors and omissions excepted.
  ATELJES - Galleri Jes Nordby - Stenderupvej 125 - DK - 6092 - Sønder Stenderup - Tel. +45 7557 1475